Support Centre

FAQ 3

• SFC Energy Office Business Hours
• SFC Energy After Hours Technical Support 1-800-565-7431
• Return Material Request (RMA)

Totalizer Manuals & Software 6

• User Manual - SMRT-PRO Totalizer
• User Guide - SMRT-PRO Modbus Map
• Software - SMRT PRO 1.01
• User Manual - SMRT-101 Totalizer
• User Manual - SMRT-IS-101 Totalizer

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SCADASuite 1

• SCADASuite

Well Test Application 1

• Well Test Application

Helpful Hints 1

• SMRT-PRO connected to SCADApack 300 Series

EFOY Software 1

• SFC Connect

EFOY Manuals 6

• EFOY PRO Series
• EFOY PRO 900/1800/2800 MODBUS TCP
• EFOY Pro Accessories
• EFOY Comfort Series
• SFC EFOY - ALL

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EFOY System Charge Controllers 3

• Morningstar Solar Controllers
• Outback Solar Controllers
• Midnite Solar Controllers

Helpful Hints 7

• EFOY Long Term Storage
• Adding Service Fluid
• EFOY Pro Hybrid Solution Quick Guide
• Troubleshooting Error Codes
• SFC Connect Serial Connection

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EFOY TUV Certification 1

• EFOY Quality and Safety Certificates

ABB Drives Life Cycle Planning 4

• ACS800-11/-U11/-31/-U31 Regenerative and Low Harmonic Drives
• ACS800-17/-37 (55…110 kW) Regenerative and Low Harmonic Drives, air-cooled
• ACS800-14/-17/-37/-38 (110…2700 kW) Regenerative and Low Harmonic Drives, air-cooled
• ACS800-01/-U1/-04/-U4/-07/-U7 Single Drives and Drive Modules

ABB Drives Recommended Maintenance 1

• ABB Maintenance Schedules

ABB VFD Manuals 8

• ACS800-01 Manuals
• ACS800 Special Firmware
• ACS880-01 Manuals
• ACS880 ESP Firmware Manual
• ACS580-01 Manuals

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ABB Tools & Software 3

• DriveSize Tool
• Drive AP (Adaptive Program) Software
• Drive Composer Software

Helpful Hints 9

• ABB ACS880 PID Loop Example
• ABB VFD Capacitor Reform Instructions
• HRG and Floating Networks
• ABB Fan Reset Timer
• ABB Preventative Maintenance

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Telemetry & SCADA Manuals 6

• Schneider Electric SCADApack 300 Series
• Schneider Electric SCADApack 4203
• 4000 Series Transmitters 4012, 4032, and 4102
• 5000 Series Modules
• Trio Radio's

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Software Tools 8

• Telepace Studio
• Realflo
• Remote Connect
• SCADAPack x70 Extensions Library for RemoteConnect
• ExoStruxture Geo SCADA Expert

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Online Resources 2

• Telemetry & Remote SCADA Solutions Portal
• SCADAForum

Trio Radio Demonstration Videos 10

• Trio Q Series Licensed Radio – Demonstration Using the Wizard
• Trio Ethernet Radios – Internal Diagnostic Features
• Trio Q Series Licensed Radio – Dynamic Speed Mode
• Trio Ethernet Radios - Modbus Gateway and Serial Server
• Trio Q Data Radio Alarms and Events

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Helpful Hints 1

• Schneider Enhanced Cybersecurity

Field Device Manuals 8

• Foxboro IAP-T / IGP-T Pressure with Hart Communication
• Foxboro CFT51 Mass Flow Transmitter
• Foxboro CFS10/20 Mass Flowtube
• Foxboro RTT80-T Temperature Transmitter (Hart)
• Foxboro RTT15 Temperature Transmitters

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Helpful Hints 1

• Foxboro IDP10-T Calibration Example

Guardian Customer Care 1

• Guardian Customer Care

TCI Sinewave Filters 2

• Transcoil MFC Sinewave Data
• TCI Sinewave MFC Table of Values

T-Box Manuals 1

• User Manual - TBox LT2/TG2

XetaWave Manuals 2

• Xeta9 Ethernet Bridge User Manual V2.0
• Xeta9 Manual